Our price promise

We want you to book with confidence at malaysiaairlines.com. That is why we are guaranteeing that you will not find a cheaper fare for our domestic flights at any other online travel agency. If you booked with us and later find a cheaper fare, fill in the form below and we will refund you the fare difference in the form of a voucher.

Please view the Terms and Conditions (PDF) for details on this promise.

Note

  • Valid for Malaysia Airlines flights only.
  • Excludes flights operated by MASwings i.e. MH flights in the range of MH3000 to MH3999, or flights where Malaysia Airlines is not the operating carrier.
Online claim form

Please provide the following information so that we can validate your claim and process your refund as quickly as possible. We will provide a written acknowledgement of your claim within two (2) business days.

* indicates mandatory fields

Personal Details

e.g. Y75H3D

Malaysia Airlines

MH

MH

Competing Fare

We recommend that you save the image for future verification purposes.

The dissemination of personal data by Malaysia Airlines is in accordance with our Privacy Policy. The information that you provide to us will only be used to provide you with your MAS Lowest Price Promise Refund or to discuss your MAS Lowest Price Promise Claim. Please note, as with any standard email, any emails containing your personal data sent to or from Malaysia Airlines will travel in a non-encrypted format.

 

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